FAQ's

Welcome to Michot's Frequently Asked Questions (FAQs) page! This is your go-to resource for all your queries related to our top-quality products, unparalleled services, and ethical business practices. Whether you're looking for information about our cruelty-free initiatives, product care, or delivery details, you'll find answers to our most commonly asked questions here. If your question isn't addressed, our dedicated customer service team is just a click away, ready to assist you. As we strive to continuously enhance our offerings and customer experience, your inquiries and feedback are invaluable. Dive in to discover more about Michot, your partner in sustainable and stylish living. Remember, each question asked is a step towards better understanding and mutual growth. Thank you for being a part of the Michot family.

 

Does each product come in different colors?

No, every product is unique to its style and color.

Are there any in-store purchases/returns?

Currently, Michot doesn't operate a physical storefront. Rest assured, we will promptly inform you via our newsletter when we inaugurate our first store. If you need to return a product, please reach out to us via email. We'll provide you with a return waybill, and once we receive your returned order, we will process your refund.

Is Michot sustainable?

We make every effort to minimize our ecological footprint, from design and manufacturing to shipping. As Michot grows, we're continually devising new ways to integrate sustainability into our daily operations and business practices.

Is Michot cruelty free?

We are passionately instituting procedures to meticulously oversee/verify every step of the supply chain. Our unwavering commitment is to ensure all our operations are completely cruelty-free. This requires significant effort, and your concerns fuel our determination for the welfare of all creatures.

Are furs and leathers better than synthetic fibers?

Natural furs and leathers have several properties that can make them superior to synthetic textiles. Firstly, they are biodegradable, unlike most synthetic materials that can take hundreds of years to decompose, thereby contributing to environmental pollution. Many synthetic fibers can only be recycled a finite amount of times. This leads to the inevitable outcome of becoming landfill waste.

Secondly, natural furs and leathers have unique insulating properties, providing unmatched warmth in cold conditions due to the structure of animal hair and skin. They also offer better breathability, helping regulate body temperature by allowing moisture to evaporate. Moreover, natural leathers and furs tend to be more durable and can often age more gracefully than synthetics, acquiring a patina over time. However, it is critical to balance these benefits with ethical sourcing and environmentally responsible processing methods which we, at Michot are committed at achieving.

Are Michot jackets suitable for the winter?

Indeed, unless you're planning a journey to the Arctic or other extreme cold regions.

Our products are designed to provide sufficient warmth down to -15 degrees Celsius. It's the perfect choice for urban commuters navigating the city, or rural folks engaged in outdoor work. Regardless of your setting, Michot ensures not just comfort and warmth, but also a flair of style.